Contact Us

No matter what you’re reaching out about, we’re here to help, listen, or connect you with the right person.

Whether you’re a survivor seeking support, a community member looking to get involved, a potential partner, or a member of the media, Ernestine’s is here to support you with care and clarity.

Contact Us

If You’re in Crisis

If you or someone you know is experiencing violence or needs urgent help, please call our 24/7 crisis line: 416-746-3701 ext. 0 or the Assaulted Women’s Helpline toll-free at 1-866-863-0511.

Or email us at contact@ernestines.ca

You can also learn more about accessing emergency shelter and services on our Get Help page.

Donations & Community Support

Want to make a donation, drop-off in-kind items, or learn how to support survivors?

Please email engagement@ernestines.ca.

Coporate Partnership Inquiries

Looking to explore sponsorship, employee engagement, or partnership opportunities? Please email Emily McClung, Manager of Development and Engagement, engagement@ernestines.ca.

Media Inquiries

For interview requests, media commentary, or background about Ernestine’s work. Please email Emily McClung, Manager of Development and Engagement, engagement@ernestines.ca.

General Inquiries

For all general questions, or if you’re not sure who to contact:

engagement@ernestines.ca

416-743-1733

Mailing Address

Ernestine’s Women’s Shelter

P.O. Box 141, Station B,

Etobicoke, Ontario

M9W 5K9

ERNESTINE’S VALUES WHAT YOU HAVE TO SAY ABOUT OUR PROGRAM, SERVICES AND EMPLOYEES.

In the event that you have a complaint that you cannot resolve yourself or with the support of employees, please kindly read the complaint process and complete the complaint form. We are striving to ensure your experience is positive and that you will let us know when it is not.

Please fill out the below form

COMPLAINT FORM ERNESTINE’S