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Shelter FAQs

1. Who can come to Ernestine’s Women’s Shelter?

Any woman and her children who are being abused can come to Ernestine’s.  If you live close to the shelter you will be assisted to find another shelter.

2. Can I bring my 15 year old son?

Yes, you can. Ernestine’s permits male youth up to 18 years old to come with their mother.

3. What does it cost to stay at Ernestine’s?

There is no charge for staying at Ernestine’s.

4. How do women and children get to Ernestine’s?

Some women come through referrals from the police or a hospital. Others search for information on the internet, or call our emergency phone line, some women learn about Ernestine’s through a friend or relative who know of our service. If a woman calls Ernestine’s and there is a space available our staff assists her in making a plan to get safety to the shelter.

5. What if Ernestine’s has no space?

The Counsellor will support you in finding other shelters that may have space.

6. How long can I stay?

Your length of stay will be determined by your individual needs.

7. Can I bring my pets?

Animals are not allowed to stay in the shelter unless it is a registered service dog, but Ernestine’s together with Safe Pet will find a caring place for your pet to stay. Your pet will be taken care of and cared for by volunteers.

8. I currently have a live-in support person, I can’t leave my abusive situation unless she can come with me?

Yes, your support person will be able to accompany you and stay at Ernestine's.

Crisis 416.746.3701 / TTY 416.746.3716

did you know
did you know

44%

of female victims of spousal abuse indicated that they suffered injury because of the violence, with 13% seeking medical attention.

We Can Help

We Can Help

Connect to our services Read More »

Kids Zone

Kids Zone

Find out about what Ernestine’s does for kids Read More »

Lend a Helping Hand

Lend a Helping Hand

Check out Ernestine's Linking  Boomers Program Read More »